11-08-2018 13:20
11-08-2018 13:20
I have my child's Fitbit Ace synced to my adult account. If I wanted to delete this data and start using this device with no prior data under the same email account, would this possible?
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11-08-2018 14:32
11-08-2018 14:32
Welcome to the forums!
I'm sorry but no its not possible.
You would have to open a new account with a new email address
You can delete your account and then start over. But it does take time to get it deleted
https://help.fitbit.com/articles/en_US/Help_article/1285/?q=Delete+account&l=en_US&fs=Search&pn=1
Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
11-08-2018 14:32
11-08-2018 14:32
Welcome to the forums!
I'm sorry but no its not possible.
You would have to open a new account with a new email address
You can delete your account and then start over. But it does take time to get it deleted
https://help.fitbit.com/articles/en_US/Help_article/1285/?q=Delete+account&l=en_US&fs=Search&pn=1
Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
11-10-2018 04:01
11-10-2018 04:01