09-28-2018 07:10
09-28-2018 07:10
Answered! Go to the Best Answer.
10-05-2018 16:07
10-05-2018 16:07
I had the email notifications turned off, so I wasn't receiving any emails.
09-28-2018 12:39
09-28-2018 12:39
Hi, @SunsetRunner, it does take a couple if days to delete a child account. I don't think that you will get an email, but after thectime period has elapsed the account will simply disappear. There is nothing further you need to do.
Sense, Charge 5, Inspire 2; iOS and Android
09-28-2018 16:48
09-28-2018 16:48
It says I should get a confirmation email.
10-04-2018 04:36
10-04-2018 04:36
@SunsetRunner Welcome to our Fitbit Community! I went ahead and reached our Support team and told me that they contacted you via email in regards your child's account deletion request. Were you able to receive it? Has your concern been resolved?
@Julia_G Thank you so much for your help!
See you guys later!
10-05-2018 16:07
10-05-2018 16:07
I had the email notifications turned off, so I wasn't receiving any emails.
10-06-2018 11:30
10-06-2018 11:30
@SunsetRunner Thank you for getting back and keeping me updated on this.
I'd like you to visit our Discussions board where you can share your experiences, meet people and create new topics.
Don't hesitate to get back if more assistance is needed!