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Fitbit Ace unresponsive

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‎06-04-2020 14:04 - last edited on ‎06-05-2020 19:34 by

‎06-04-2020 14:04 - last edited on ‎06-05-2020 19:34 by

Daughters Fitbit ace stopped working and has become unresponsive.  Done all the trouble shooting suggestions in the forums.  How do we go about getting it replaced?

 

 

Moderator edit: subject for clarity

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‎06-04-2020 14:40

‎06-04-2020 14:40

Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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