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It seems that I walk less the distance and get more steps when I wear my child's Fitbit than when I wear my fit bit. Is there a difference in the number of steps that calculate kids vs. adults?
Moderator edit: format
08-07-2018 12:43 - edited 08-08-2018 14:40
                                          Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more 
                              08-07-2018 12:43 - edited 08-08-2018 14:40
Did you change the stride to yours from your childs?
The strides will totally change the step count
Wendy | CA | Moto G6 Android
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How can I change the stride on the fit bit ap?
Moderator edit: updated subject for clarity
08-08-2018 20:53
                                          Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more 
                              08-08-2018 20:53
https://help.fitbit.com/articles/en_US/Help_article/1135
While under settings you might want to make sure height and weight are correct for you as well
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
08-17-2018 16:16
                                          Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team.  Learn more 
                              08-17-2018 16:16
Hello @marykmalon, it's good to see you participating in the Community forums.
I can see that @WendyB has already provided you with information about why you could be getting different a number of steps with the Ace and your own Fitbit. The stride length can certainly have an impact on this.
If you haven't done so already y, we also invite you to participate in our discussion's forum, there many interesting topics about Fitness and Wellness.
See you around in the forums!
 Best Answer08-18-2018 13:56
                                          Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more 
                              08-18-2018 13:56
Just to clarify, changing the stride setting will NOT change the step count. That is totally unrelated. It WILL change the DISTANCE count (number of steps multiplied by stride length gives distance, so a shorter stride will give a shorter distance, if the number of steos is the same).
However, each person is an individual, and how many steps are counted will vary a little depending on the Fitbit's settings and where it is worn (dominant versus non dominant hand, for example), and the way an individual walks. People who are very light on their feet will almost certainly show fewer steps than someone who stomps about (being light on your feet is not necessarily related to weight -- it is how you walk -- so no two individuals will count exactly the same). The best advice is to focus on trends -- what number is right for YOU (or your child) -- rather than exact numbers.
Having said that, Fitbits should be about 95% accurate, but in a 10,000 step day that could vary between 9500 - 10500 steps -- so could seem like a pretty big difference while still being 95% accurate.
Sense, Charge 5, Inspire 2; iOS and Android
 Best Answer