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Kids workweek hustle

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‎01-26-2019 09:38

‎01-26-2019 09:38

Hi my two kids did the workweek hustle but at the end it said they both won, which they found disappointing. Can this be done with the kids Ace? It allows them to sign up and invite each other. Thank you

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‎01-28-2019 05:51

‎01-28-2019 05:51

@Kikiboo Welcome to our Fitbit Community! Regarding your inquiry, I would just like to know a few details in order to avoid any confusion on my end. Do both of your kids have their own Fitbit Ace? Are they using the same mobile device in order to sync their Fitbit trackers?

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎01-29-2019 05:01

In response to JuanJoFitbit

‎01-29-2019 05:01

They have their own Fitbit ace’s which are paired up to their own iPods (one each) and was saying no steps. Thank you.

Sent from my iPhone
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‎02-02-2019 06:44

In response to Kikiboo

‎02-02-2019 06:44

@Kikiboo Thank you for getting back! By the way, I'm sorry for the late response. I'd like you to take a look at this help article, which explains how your kids can interact with others, including challenges and the information you need to know about them.

 

Let me know if the issue persists and I'll be happy to follow up! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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