help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Possible to only have the Ace

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-27-2018 07:26

‎11-27-2018 07:26

My son wanted a FitBit, he is 9 so I just got him the Ace, now I've heard that I also need a FitBit to be able to create an account for him? Is this true? No one else in our family has a FitBit. 

Thank you

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎11-27-2018 09:21

‎11-27-2018 09:21

Hi, @JenniferLynn88! You need to create the Fitbit account to create a child account for him, but you don't need to have a Fitbit yourself. You can see the instructions for setting up here.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

View best answer in original post

Best Answer
4 REPLIES 4

‎11-27-2018 09:21

‎11-27-2018 09:21

Hi, @JenniferLynn88! You need to create the Fitbit account to create a child account for him, but you don't need to have a Fitbit yourself. You can see the instructions for setting up here.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer

‎11-27-2018 09:55

In response to MakMak

‎11-27-2018 09:55

Thank you so much 🙂
Best Answer

‎11-27-2018 15:17

In response to JenniferLynn88

‎11-27-2018 15:17

Just adding on to what @MakMak mentioned, if you want to compete with him in step challenges, you could set up Mobile Track on your account, which will sync your steps to the challenge.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer

‎11-28-2018 08:23

In response to DramaQueenDiva

‎11-28-2018 08:23

@JenniferLynn88 Welcome to our Fitbit forums! The information that shared my friends @MakMak and @DramaQueenDiva is totally correct. I hope this helps you and don't hesitate to get back if you have any other questions.

 

See you all later! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer