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See Ace 2 stats on multiple devices

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‎01-09-2021 05:01 - last edited on ‎01-10-2021 18:11 by

‎01-09-2021 05:01 - last edited on ‎01-10-2021 18:11 by

I set up my daughter's ace 2 yesterday creating a family device from my phone. Meanwhile I installed fitbit app to her kindle, so she could access her info without using my phone. However only my device shows up on her kindle app, no option to switch to family account. Would I proceed to set up device again on her kindle?

 

 

Moderator edit: subject for clarity 

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‎01-10-2021 18:10 - edited ‎01-10-2021 18:19

‎01-10-2021 18:10 - edited ‎01-10-2021 18:19

Welcome to the Fitbit Community, @Glasspineteee.

 

Thanks for the details shared in your post. It's possible to come across some issues since Kindle is not a supported device for the Fitbit app at the moment. I appreciate your understanding. You can check the list of tested devices that work with Fitbit products at Which phones and tablets can I use with my Fitbit watch or tracker?

 

For more information about setting up Ace 2, see How do I set up Fitbit Ace devices? 

 

Let me know how it goes.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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