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Setting up a Child account

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‎05-03-2018 18:57

‎05-03-2018 18:57

I see the new fitbit app now shows the ace for devices, when I click on add ace it says you need to logon as the parent on the child device and than create the child account but I have no idea where to set up a child account in the fibit app

anyone know how to do this and can you have 2 parents ?

thank you

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Accepted Solutions

‎05-03-2018 23:32

‎05-03-2018 23:32

I think you may have jumped the gun. The Ace is not yet available and the processes for setting up child / parent accounts are not there yet.

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4 REPLIES 4

‎05-03-2018 23:32

‎05-03-2018 23:32

I think you may have jumped the gun. The Ace is not yet available and the processes for setting up child / parent accounts are not there yet.

Best Answer

‎05-04-2018 17:20

In response to SteveH

‎05-04-2018 17:20

You may need to wait until your Ace arrives for your child to set up the account.

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‎07-24-2018 13:45

In response to SteveH

‎07-24-2018 13:45

I just purchased the Ace for my granddaughter. How do I change my account to a family account?

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0 Votes

‎07-26-2018 10:18

In response to SW1234

‎07-26-2018 10:18

Hi @SW1234, good to see you around! 🙂

 

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