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Alta HR black screen

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‎08-15-2021 07:37 - last edited on ‎08-19-2021 05:46 by Fitbit Moderator

‎08-15-2021 07:37 - last edited on ‎08-19-2021 05:46 by Fitbit Moderator

Nothing showing up on my display. Fully charged, reset with the button on the charge cable several times, still nothing. 
answers?!

 

Moderator Edit: Clarified subject

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‎08-18-2021 01:47

‎08-18-2021 01:47

Hi @DarcyR Unfortunately it sounds like your Alta HR has died. If restarting doesn't help unfortunately there is nothing else you can try. Sorry.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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1 REPLY 1

‎08-18-2021 01:47

‎08-18-2021 01:47

Hi @DarcyR Unfortunately it sounds like your Alta HR has died. If restarting doesn't help unfortunately there is nothing else you can try. Sorry.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer