The screen is too dark on my brand new Alta HR making it hard to read. This is so disappointing. I have been a long time fan of this watch, but I have to say it's hard for me to love and recommend it now since I have to struggle to read my screen ...
No matter what I try I can not remove the link from my display screen. It's not allowing me to display anything. I have tried a lot of different options with troubleshooting I've removed the fitbit then set it back up 3x, I tried the unplugging 3x ...
The new interface for sleep is not as useful before the benchmark diagram was super useful and clear the new interface - all black and white - really doesn’t make it easy to understand how I slept one of the features I liked the best anyone have idea...
Anyone know why the sleep score seems so random?? I get almost the same score or close to for nights when I barely got any REM or deep sleep as nights I got a decent amount of both. Today I got 1 hr REM and .5 hour deep sleep and it gave me the same ...
My brand new alta HR screen is so dark I can barely read it. Super annoying
Why is this becoming read only? Just because the Alta HR is old, doesn’t mean we have no questions. This doesn’t feel right.
Is my Alta Fitbit waterproof
the Fitbit used to provide information on the cycles of sleep, such as deep sleep or light sleep. It is no longer doing that. Is there a fix for this problem thank youModerator Edit: Clarified subject
I actually didn’t even know it had 24 hour monitoring.The other night my HR spiked to 180 then dropped to under 50 for about 45 minutes.Turns out its appened a few times over the past couple months. One hit 200.All while asleep, no recollection of an...
I have an iphone 14pro, my mom gave me her Alta HR she never opened. The Atla firmware wont update so the watch is stuck flashing fitbit.com/setup. Is there another way to update the firmware maybe using an old phone or laptop? The watch does sync an...
My resting HR is 65. When I stand it raises upto 105. Then when I stand completely still it gets to 67, and when I walk around fast it gets to 85. Is this normal?Sorry about the noob question, I will take it down. I have never monitored my heart rate...
Why won’t my Alta HR update Moderator Edit: Clarified subject
My Fitbit screen is not turning in. I tried to restart it but nothing happened. I am quite sure it is still syncing but I can't see the screen the app also asked me to relink but but I can't get the verification code. Please help.
Anything I can do?
Does anyone know how to adjust the time on these fits?Moderator Edit: Clarified subject
Hi I have 3 older model fitbits that are still working, but they need the appropriate chargers (for fitbits with 3 pins - eg, Fitbit Alta). Does anybody have any of these older chargers at home? Im happy to pay for them and postage to Wellington - or...
Why is alta stopping recording when it gets down to 50 percentModerator Edit: Clarified subject
I was given a alta HR a few years ago but am unable to wear it as I get shocks from it is there anything I can do.
I bought this Fitbit a few years ago, as soon as they announced it. The first unit broke in a few weeks and did not charge, then they (Fitbit) gently replaced the unit for me, but the unit wasn't the problem, so I bought a cable on Amazon and since t...
The plastic wire covering split on my charger so I need a replacement in the U K. Sent to eBay and Amazon and neither worked. They only had two prongs and not three.
How do I delete inactive friends who no longer have a fit bit from my friends list?
Good morning,I have just taken out the Alta HR and I am encountering exactly the same problem with the display of the same message:www.fitbit.com/setup then V6.40.03First, please check the settings below (before continuing with the troubleshooting st...
I just got done with a 5 mile run on my treadmill and my fitbit is only showing 9,000 steps. I think 5 miles is 10,000 steps. How can I ensure my tracking is accurate? Moderator Edit: Clarified subject
How do I set set up correct time?
My Alta was working great until I tried to change it to google. Now nothing works on my watch. Please help!Moderator Edit: Clarified subject
Hey, all!After getting a new phone today, my Alta HR won't link with the Fitbit app. It's paired with the bluetooth on the phone just fine (after unpairing it from the old phone), but every time I try linking it to Fitbit, I get "There was an error ...
I can't get the screen to come on. Have had it charged over night but still can't get it. HelpModerator Edit: Clarified subject
I posted this before but nobody answered. Anyone there from Fitbit? The app on my iPhone and the dashboard show different maximum heart rates when I take a walk. For example, today I had a half hour walk. The app showed my max heart rate as 120, on t...
Help please.I've not had this issue before. Since last night's time change, my hourly activity will not display correctly on my app. I have tried resyncing and changing the start and end times on the app on my iPhone and via the website on my compu...
Hi All, anyone know why my heart rate no longer appears in the focus (see image below). I have unpaired and paired the Fitbit. I have even deleted and restored the app on my phone. The app is capturing my HR as can be seen in the second image.It's ju...
I have a fully updated Android phone and have done Bluetooth restarts, restarted the Alta Hr, and restarted the phone multiple times. The screen just says "www.fitbit.com/setup." Only time it changes is when I need the pairing code. After entering th...
My alta HR has stopped showing sleep stages and scoring. It just shows the hours only. I have tried restarting it and checked the fit. It is not loose on my wrist. Anything else I can try?
All of my account settings (I looked on the app and the computer signed in), are set to show miles on my Fitbit; however, the info on the Fitbit Alta HR recently changed to kilometers for no reason that I can figure out. I synced it several times sin...
Since the transition to Google and the new app my Fitbit Alta HR no longer provides a sleep score. I contacted Fitbit chat 3 times and the first time, the rep told me to reboot the device. After I did that, I no longer could see both sleep stages AND...
It is possible to go back to previous app version if you dont like the new oneUninstall the appDownload older version - there are several sites - just google Install itBlock update of the appGood Luck
Alta HR less than one year old but won't hold a charge. Not holding 24 hours. Frustrating.
The new app does not permit the position of the metrics on the screen. Does anyone know if it is possible?
How do I change the clock face on Alta HR? Set my new one up yesterday and it showed clock face I want (time and date/day), but wouldn't allow me to choose it. Any help would be appreciated. TIA.
I cycled for a total of 185 minutes today - 85 minutes one way, with a break in between, and then 100 minutes back. These were intense bike rides - up and down hills and steadily pedaling for most of the rides. Fitbit logged these both as exercise, b...
Dont know why this is necessary but am unable to access Fitbit App on desktop via dongle since API authorisation is now required. Instructions on this are complicated and not helpful. So cannot access the opening screen and unable to sync or view any...