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Alta HR blank display

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‎08-24-2020 15:37 - last edited on ‎01-21-2021 16:50 by Moderator Alum

‎08-24-2020 15:37 - last edited on ‎01-21-2021 16:50 by Moderator Alum

My Alta HR display is showing nothing and I tried restart with the instructions posted on forums (3 times click of the charger within 8 seconds). it still shows nothing

 

 

Moderator Edit: Clarified subject

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‎01-21-2021 17:07

‎01-21-2021 17:07

Welcome to the Community, @SunsetRunner.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that a case was opened on your behalf. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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