Alta HR sleep information issue - Fitbit Community

Alta HR sleep information issue

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Morpheus500

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Sleep detail problems have been an issue with Fitbit for years. Why can it not be corrected? Has Fitbit become an inferior product?

Moderator Edit: Clarified subject

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AlejandraFitbit

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It's great to see you around, @Morpheus500.

I would like to know if you keep having problems with your sleep information? If so, I recommend trying the following:

Manually sync the Fitbit. See instructions in the help article: How do Fitbit devices sync their data?
Restart the Fitbit. See instructions in the help article: How do I restart my Fitbit device?
Try sleeping with the Fitbit on your non-dominant hand.
If steps 1-3 don't work, I suggest manually logging your sleep to reflect the time slept. See instructions in the help article: How do I edit my sleep history in the Fitbit app?

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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