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Alta HR won't sync

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‎06-04-2020 06:54 - last edited on ‎01-22-2021 16:32 by Moderator Alum

‎06-04-2020 06:54 - last edited on ‎01-22-2021 16:32 by Moderator Alum

Until recently my Alta hr would sync on my IPhone and IPad now it’s one or the other. Why is this happening?

 

 

Moderator Edit: Clarified subject

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‎01-22-2021 16:33

‎01-22-2021 16:33

Welcome to the Community, @JBry.

 

If you are having syncing problems, I recommend checking the help article: Why won't my Fitbit device sync? and follow the instructions provided there.

 

Let me know the outcome. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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