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Alta blank screen

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‎06-07-2020 06:42 - last edited on ‎01-29-2021 06:44 by Moderator Alum

‎06-07-2020 06:42 - last edited on ‎01-29-2021 06:44 by Moderator Alum

My Fitbit was black last night and then started blinking non-stop when plugged into the charger. It had already been fully charged the night before. Today it is flashing the Fitbit logo (triangle dots). It will not respond to the charger and or the button on the charger being pushed 3x.

 

 

Moderator Edit: Clarified subject

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‎01-29-2021 06:46 - last edited on ‎08-26-2024 04:47 by Fitbit Moderator

‎01-29-2021 06:46 - last edited on ‎08-26-2024 04:47 by Fitbit Moderator

Welcome to the Community, @billsuzw.

Thanks for troubleshooting this display issue. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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