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Alta setup issues

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‎01-17-2021 11:10 - last edited on ‎01-20-2021 10:54 by Moderator Alum

‎01-17-2021 11:10 - last edited on ‎01-20-2021 10:54 by Moderator Alum

Alta wouldn't set up on app. Followed all instructions. Finds fitbits, gives code and wouldn't connect. Tried all the troubleshooting

 

 

Moderator Edit: Clarified subject

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‎01-20-2021 10:55

‎01-20-2021 10:55

Welcome to the Community, @tomtomusc.

 

Thanks for troubleshooting this setup issue. If you are having problems with this process, I recommend taking a look at the help article: Why can't I set up my Fitbit device? and follow the instructions provided there.

 

Let me know the outcome. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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