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Alta turns off

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I have a fitbit alta and after about an hour or few hours it turns black and won't turn back on until I charge it. It doesn't have anything to do with the battery as it is always above 50% Does anyone have any solutions??

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Yes same here. I hadn't used in a few years and took a look at it today. Has been charging so it is fully charged. After a while the screen turns black and no information, but it still works because the data comes up on the app. I remember now that I put it aside years ago because it was not displaying information. I think, but not sure, that the only help Fitbit would give is discount on new one. Hope this helps. I checked forums and lots of people have this problem and same help from Fitbit.

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