Broken items

[TA81]

My screen seems as though thin layers are chipping away. Not banged or hit it against anything. Is there any way of getting the screen replaced.

Also my charger has snapped. One of the "grippers" has just snapped off. Again it's stored away safely. Just went to charge my fitbit up and it didn't attach. Due to this it's not keeping it's charge. 

[DramaQueenDiva]

Hi @TA81,

As far as I know, there's nothing really that can be done to replace the screen, but you could contact Support to see if they would be willing to send a replacement.  You can find the link in the "Help" section at the bottom of this screen.

In terms of the charger, that can be replaced and I would ask about options to replace that when you contact the Support team.

[TA81]

Thank you for your email