help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can I see my Heart rate at ALTA?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-06-2022 19:19

‎03-06-2022 19:19

Please help, 

 

I bought an Alta and csnt display my heart rate (I didnt buy the AltaHR)

 

Do you know if it is posible or I bought a bad choice?

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎03-06-2022 19:42

‎03-06-2022 19:42

Sorry, but Alta does not have heart rate sensor, so cannot measure heart rate.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎03-07-2022 05:16

‎03-07-2022 05:16

@SiuZiu   Fitbit released the Alta in 2016 and discontinued the Alta/Alta HR when the Inspire/Inspire HR were released.  They were discontinued when the Inspire 2 was released.  The type of battery in a Fitbit degrades over time and you won't get the lifespan of a brand new device.  Can you return your Alta?  It seems like you want heart rate.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer