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‎04-12-2020 08:28 - last edited on ‎08-20-2020 17:50 by Fitbit Moderator

‎04-12-2020 08:28 - last edited on ‎08-20-2020 17:50 by Fitbit Moderator

Hello, I have an Alta and I can barely see the display on the screen?  Any advice?  Thank you

 

Moderator edit: Subject for clarity 

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‎04-19-2020 16:52 - last edited on ‎08-08-2025 07:09 by Fitbit Moderator

‎04-19-2020 16:52 - last edited on ‎08-08-2025 07:09 by Fitbit Moderator

Hello @ginagroves007, welcome to the Community Forums! Sorry for the delay in responding.

Thanks for bringing this to our attention. To resolve the display issue you're experiencing with your Alta, I recommend you to perform a restart process following the steps that are specified on: How do I restart my Fitbit device? and let me know how it goes.

Keep me posted and let me know if you have any additional questions. 

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‎04-30-2020 15:37

In response to RicardoFitbit

‎04-30-2020 15:37

This didn’t work for me. Are there any other options like changing a battery or something?

Thanks
Anne

Sent from my iPhone
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