How do I earn trophies??

[Rawn13]

I have been using new Fitbit Alta Hr for few days but can't seem to earn trophies. Is this normal? Shouldn't it be easier?

[SteveH]

Trophies are not something that I pay much attention to but according to fitbit:

"You can earn trophies by coming in first place in a challenge or completing your goal. You can also earn trophies for achieving a personal best in a challenge or for achieving your step goal for each day of the challenge."

taken from: https://help.fitbit.com/articles/en_US/Help_article/1531/

[NellyG]

I also dont pay much attention to trophies or badges. I think (but could be wrong) that it is really badges you are asking about. Here is a Help Article on Earning Badges

Good luck! The first few are relatively easy, then they get harder to achieve.

[Rawn13]

I have tried 3 days for the goal day and have gotten better totals but still no trophy. If it isn't straight forward why have it on app

[Rawn13]

Trophies and badges are completely different hun n I'm getting heaps of badges

[DramaQueenDiva]

Trophies are earned by either coming in first in your challenges with friends or beating your personal best in a challenge.

[Rawn13]

Ok so how can this happen? 

[Rawn13]

Surely if I can get personal best it means I'm getting my goals, which I am getting my goals, but still not that particular trophy?

[DramaQueenDiva]

It could be that Fitbit is just backed up.  They have your stats so once they get through all the backlogs.

[AnimalWhiz]

I think the trophies are for challenging against friends.

[SunsetRunner]

Thanks, AnimalWhiz. That would explain why I don't get any trophies.

It's too bad they don't let you get trophies for beating your personal best, though. "Personal best" implies you are only competing against yourself, so I don't see a why one should only get it when in competition with others.

[SunsetRunner]

I just discovered I can create challenges with only one person, so maybe I can get trophies (?).

[SunsetRunner]

I completed a challenge and no trophy. So that answers that.

[Lomelik]

I know that to earn trophies, I need to win challenges. How do I get started with a challenge. My challenge dash board does not give me that option . everything looks gray and I can't click on any of them. 

[SunsetRunner]

You could do a search on the forums to see if someone else has this problem, or you could start a new thread about it. I just checked my challenges and they"re fine. Sounds like maybe it's a glitch that you have, but you're probably not the only one.

[Camylinn]

I have still never received a trophy and I have challenged friend and won. I don't believe the trophy even works correctly.