help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to change birthdate

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-07-2018 07:18 - last edited on ‎08-20-2020 18:17 by Fitbit Moderator

‎06-07-2018 07:18 - last edited on ‎08-20-2020 18:17 by Fitbit Moderator

How can I edit my personal info?. I could not enter my correct birthdate  when I set it up .

 

Best Answer
Labels:
4 REPLIES 4

‎06-07-2018 20:13

‎06-07-2018 20:13

You need to go to the website dashboard, not the app. Select the gear wheel in the top right corner and then select settings. There you can change your personal details. Let us know how you go.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎03-19-2020 20:12

In response to NellyG

‎03-19-2020 20:12

Settings won't open so I can't enter my correct birth date.

Best Answer
0 Votes

‎03-19-2020 22:07

In response to mfpinlh

‎03-19-2020 22:07

Try clearing your cache

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes

‎03-19-2020 22:15

In response to WendyB

‎03-19-2020 22:15

Thanks, I figured out what I was doing wrong. I needed to go to the
website, not the app and now the world is back in balance!
Best Answer
0 Votes