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How to change time on device

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‎12-22-2019 16:47 - last edited on ‎08-20-2020 20:01 by Fitbit Moderator

‎12-22-2019 16:47 - last edited on ‎08-20-2020 20:01 by Fitbit Moderator

what the heck how do I change the time?

 

Moderator edit: Subject for clarity

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‎12-22-2019 21:38

‎12-22-2019 21:38

Hello @gagetkim  the time is set by the device you use to sync the Fitbit. Try synching a few times and see if that helps. Let us know what happens.

Stepping in the U.S.A. since September 2013. Android 14

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‎12-23-2019 11:41 - last edited on ‎07-23-2024 12:38 by Fitbit Moderator

In response to Odyssey13

‎12-23-2019 11:41 - last edited on ‎07-23-2024 12:38 by Fitbit Moderator

Hello @gagetkim, welcome to the Community Forums!

I appreciate the information that was shared in your post. Let me share with you that just as @Odyssey13 mentioned, our Fitbit devices use your mobile device's information to display the time with the syncing process, therefore, by simply syncing your Alta HR it should display the that's configured on your phone. 

However, this may be fixed by updating the time zone setting in your Personal Settings. For step-by-step instructions, please see our help article: How do I change the time on my Fitbit device? and let me know how it goes.

Keep me posted.

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