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Incorrect time on device

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‎01-11-2020 17:53 - last edited on ‎08-20-2020 20:01 by Fitbit Moderator

‎01-11-2020 17:53 - last edited on ‎08-20-2020 20:01 by Fitbit Moderator

My Fitbit clock is three minutes slow. How can I fix it

 

Moderator edit: Subject for clarity 

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‎01-12-2020 13:14 - last edited on ‎06-09-2023 08:45 by Fitbit Moderator

‎01-12-2020 13:14 - last edited on ‎06-09-2023 08:45 by Fitbit Moderator

Hi @Emy111, welcome to the Community Forums! 

I appreciate the information that was shared in your post. Let me share with you that our Fitbit devices use your mobile device information to display the time with the syncing process, therefore, by simply syncing your Alta HR it should display the time that's configured on your mobile device.

However, this may be fixed by updating the time zone setting in your Personal Settings. For step-by-step instructions, please see our help article: How do I change the time on my Fitbit device? and let me know how it goes.

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