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Mega steps!!

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My Alta has registered over 4 million steps this morning which is probably impossible!! Any suggestions? The rest of the dashboard seems correct 🤔

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Hi
They both displayed the same number but it didn’t affect the other readings - very odd!
I’m glad to say it returned to normal the next day.

Sent from my iPhone

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Wow! We’ll have to call you Super @AngelaLF !  Please try restarting your Alta. Do it three times in quick succession. Hopefully that will help. Please let us know. 

 

FD5C916E-3EDF-402C-BBD4-0D75409B853E.jpeg

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Does the watch itself show this or just the app/website? My dashboard often shows tens of thousands of steps (right now it's 80,000) but the watch is correct.

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Hi
They both displayed the same number but it didn’t affect the other readings - very odd!
I’m glad to say it returned to normal the next day.

Sent from my iPhone
Best Answer