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Ultra HR goes off

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I have Altra HR about 3 year old, and been using as a normal watch to count calories and steps etc..... now it just goes off by itself even when the charge is full. 

How long do this HR last?

What could be the proble?

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2 REPLIES 2

What do you mean by “it goes off”?

do you mean it vibrates?

 

please try restarting your Fitbit and see if that is helpful.  

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Thanks, it switches itself off - Screen goes black doesn't show anything. 

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