help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

fibit not charging

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-28-2020 03:53

‎09-28-2020 03:53

good day, my fitbit alta HR is not charging.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-28-2020 05:57

‎09-28-2020 05:57

Have a look at Fitbit's troubleshooting guide for charging issues at Help article: Why isn't my Fitbit device's battery charging?

 

If those tips don't help then, as it says at the end of the guide, it's probably best to contact customer support.

Best Answer