30-day Exercise screen only showing 10 days

[1818cb]

Hello there,

My 30 day screen under "exercise" only shows about 10 days, even though there's workouts in the list.

I have restarted the app, logged out, updated it and cleared the cache. 

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hi @1818cb, welcome to the Community Forums! Sorry for the delay in responding.

Thanks for bringing this to our attention and for troubleshooting this situation before posting. To better assist you with this, can you please let me know which Android mobile device are you using? When was the first time you experienced this issue and how many times since then? In the meantime I receive your answers, please try the following steps and let me know if the issue persists:

1. Force quit the Fitbit app.
2. Uninstall the app from your mobile device.
3. Make sure that the Android version is up to date.
4. Reboot your mobile device.
5. Reinstall the Fitbit app.
6. Login using your account credentials.

Keep me posted and let me know if you have any additional questions. 

[1818cb]

I'm using a galaxy s10 and it's been going on a few months. I tried the above and it's still not working 

[1818cb]

Any updates on this bug? A year later it's still happening

[1818cb]

Still happening.. tried all the above fixes multiple times. Screenshots here. Any update?

 

 

 

[GregK64]

Would be interested in any updates on this as I have the same issue, except that the 30 day exercises will only show the last 3 or 4 days depending on when checked, even though there are years of logged exercises.

Thanks.

[GregK64]

My issue with this is still continuing, having completed the reinstallation of the app as suggested a couple of months back. My exercises will only show the last 3 days maximum, this has been happening for since about the start of 2021 with my hopes of a resolution being raised with each fitbit app update that occurs.

Any further suggestions to resolve would be appreciated from Fitbit. 

[GregK64]

Quick Update.

I've noticed that if you scroll down your exercises for longer than 30 days the log updates.

But as soon as you close the app and open it again it goes back to a 3 day log in my case.