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Activity not logging in exercise tile

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‎10-20-2020 13:13

‎10-20-2020 13:13

Hello! Just started using my Fitbit after about 2 years. 

 

I have the Alta HR and a Galaxy s10 for the app.

 

My activity is logging in minutes, steps, miles, cals on the today screen in the app, but nothing is logging in my exercise tile.

 

I did 20 minutes on the rowing machine, and am trying to log in manually, but when I do I get an error message saying  "The time and duration specified is in the future". 

 

I have tried force closing the app, deleting the app, restarting my phone, setting the time zone manually etc, nothing is working. The app is up to date as well. 

 

Please help! 

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‎10-21-2020 01:41

‎10-21-2020 01:41

Try setting up the time correctly, after the exercise is over. 

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