Activity tile not accurate

[tcatallo]

I worked out all 7 days during the week of 7/9 but the app is not showing all of them on either the activity page or the main Exercise page. I feel like it was showing accurately last week? 7 days of exercise should be over 6 hours but it says only 4 hours.

 

 

Moderator edit: Subject for clarity.

[RodrigoMFitbit]

@tcatallo Welcome to the forums. Thanks for reaching out about the exercise tile on the Fitbit app. Appreciate the screenshots and the explanation. 

This could be a display issue within the app, given that the app does show 7 days out of 7 for that week, but not all trainings are showing. Have you checked the Fitbit.com website? Please check if all of your exercises are shown on your online dashboard. Log into your Fitbit account and then tap on "Log" and then "Activities". There you will be able to see the list of exercises logged. Let me know if all exercises for the week of 7/9 show. 

Please make sure that your Fitbit app is up to date. Go to the Google Play Store and look for Fitbit. If an update is pending, please proceed with it. Try also logging out from your account on the app and then back in. That way everything will be loaded onto the app again. 

[tcatallo]

Rodrigo,

Thank you for the response! It looks like the app fixed itself and I am now seeing the correct number of days and exercise time for that week. Appreciate the help!