An annoying ad keeps popping up whenever I start the Fitbit app on Android. It just started happening a few days ago. I've clicked the X many times to close it. I've restarted my phone and the Fitbit app several times.
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@jamesvc, not sure why that keeps opening on your phone. Mine had the popup adv one time, and I closed it by tapping on the "X". It has never showed up again. This may be a problem with the cache on your phone. Try opening the phone's Settings, Apps, Fitbit and Force Stop the app, then Delete Cache and Data, and then re-open the app to see if that clears it.