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Add Samsung Galuxy A20 to compatibility list

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‎09-01-2019 15:49 - last edited on ‎09-02-2019 13:14 by Fitbit Moderator

‎09-01-2019 15:49 - last edited on ‎09-02-2019 13:14 by Fitbit Moderator

I just purchased Alta HR but Blutooth was not able to pair with my Samsung Galuxy A20. please add the compatibility list soon.

 

Moderator edit: Subject for clarity 

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‎09-02-2019 13:14

‎09-02-2019 13:14

Hello @JLim19, welcome to the Community Forums!

 

I appreciate the information and details that were shared in your post, thanks for the suggestion that was shared with us. I found a similar suggestion in our ideas board, please check this out and participate there. 

 

To assist you with your Bluetooth difficulties, you are unable to sync your device because of this or to receive notifications? Please share more information with me so I can better assist you. 

 

Keep me posted.

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