help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Adding the Note 5

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-23-2016 12:06

‎05-23-2016 12:06

I decided to purchase the blaze thinking it would sync with my note 5.. boy was I wrong? You've had enough time to update the software. What are you his waiting on? For people to get frustrated and return the blaze. It's funny bc it is compatible with the note 3 &4, which are really operating systems... so one would think that it would work on a newer phone. Please resolve this issue asap. Thnx
Best Answer
0 Votes
2 REPLIES 2

‎05-24-2016 07:03

‎05-24-2016 07:03

Welcome to the Fitbit Community @Kellib22, hope you're doing great today! 

 

The Samsung Galaxy Note 5 is currently not a supported device. Although the Note 5 hasn't been fully tested and listed as supported, it wouldn't hurt to attempt to set up your Note 5 for syncing with these steps. Per a personal friend's experience, my T-Mobile Galaxy Note 5 is syncing and fully functional with call/text notifications. Depending on your device, all features may not be fully functional. Keep an eye on this list as it will be listed there once fully tested.

 

Hope that helps!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎07-11-2016 17:01

‎07-11-2016 17:01

@Kellib22 -- UPDATE: The Galaxy Note 5 is now listed as a supported device here. I recommend trying to sync again and/or following these troubleshooting tips if you continue to experience issues.

Erick | Community Moderator

It's all about the food! What's Cooking?

Best Answer
0 Votes