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Adventure trail photos don't pan?

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‎02-10-2017 07:56

‎02-10-2017 07:56

Despite my best efforts at holding my phone still or sliding my finger smoothly across the screen, I cannot view the adventure trail panoramas without loading them into another app as if I were setting my background. If I try to use the phone gyroscope to view, the photo shakes erratically, and if I try to swipe, I get some sort of pop-up descriptor instead. I have no trouble navigating panoramic or 360° photos using either method in other apps, including Google Maps and Star Map.

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3 REPLIES 3

‎02-11-2017 16:07 - edited ‎02-11-2017 16:07

‎02-11-2017 16:07 - edited ‎02-11-2017 16:07

Hey, @Orineu! Welcome to the family! Cat Very Happy This is because at the moment this feature is not available with our Android App, just for the iOS. However you can go ahead and suggest this on our Feature Suggestions board and share the link here so I can vote for it! Heart

 

Thank you for  your understanding, and I hope to see you around more! 

Solange | Community Moderator, Fitbit
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‎02-14-2017 07:47

In response to SolangeE

‎02-14-2017 07:47

Respectfully, I'm having difficulty phrasing this as a new feature, as this is already a thing - it's just a thing that doesn't work properly on my device. If this is filed as a feature request instead of a bug report, will it ever get fixed?

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‎02-22-2017 06:42 - edited ‎02-22-2017 06:46

In response to Orineu

‎02-22-2017 06:42 - edited ‎02-22-2017 06:46

Hey, @Orineu! It is nice to see you again. There are some features that come out first on the iOS platform and eventually are implemented on the Android platform. This feature for example has not been implemented yet, so we can not fix it, but keep in mind that we are always innovating and updating so as soon as this comes out, we will let you know! 

 

Thank you for your feedback and sharing your thoughts with us! Heart

 

 

Solange | Community Moderator, Fitbit
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