help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

After installing the latest app update, my Fitbit started syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-29-2021 11:50 - last edited on ‎01-29-2021 12:29 by Fitbit Moderator

‎01-29-2021 11:50 - last edited on ‎01-29-2021 12:29 by Fitbit Moderator

With the new update so far everything is working.  Thanks to the person who fixed the synchronizing problem.

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
3 REPLIES 3

‎01-29-2021 12:31

‎01-29-2021 12:31

@ebatis Welcome to the Fitbit Community. 

 

I'm glad to hear that after installing the latest app update everything is working. Our team at Fitbit were hard working to fix this. 

 

Have a great weekend. 😀

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes

‎01-29-2021 13:02

In response to SilviaFitbit

‎01-29-2021 13:02

Mine is not.  Are they still working on another fix?

Best Answer
0 Votes

‎01-30-2021 11:25

In response to SunsetRunner

‎01-30-2021 11:25

@SunsetRunner Hi there. 

 

There was a new Fitbit app version released, please check Google Play Store for updates, it should be 3.37.1 available for you. You may want to subscribe to the main thread for additional insights. 

 

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes