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After the app update, Versa 2 stopped syncing

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‎06-14-2021 12:33 - last edited on ‎06-15-2021 15:14 by Fitbit Moderator

‎06-14-2021 12:33 - last edited on ‎06-15-2021 15:14 by Fitbit Moderator

I have no idea how but as of 6/14/21 the developer completely broke the entire Bluetooth sync function on all Versa 2's. Perhaps this msg/forum will motivate them to fix it immediately!

 

Moderator Edit: Clarified subject

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‎06-15-2021 15:16

‎06-15-2021 15:16

@NTamez Hi there. Thank you for the details shared. 

 

I'd like you to make sure this syncing troubleshooting has been performed. If you experience difficulties after following the procedure mentioned above, let me know if you receive an error message while trying to sync and share the phone model and OS installed. 

 

Hope this helps. 

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