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After update, AZM not showing accurate data

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‎02-21-2021 07:33 - last edited on ‎02-27-2021 11:03 by Fitbit Moderator

‎02-21-2021 07:33 - last edited on ‎02-27-2021 11:03 by Fitbit Moderator

I updated 3 days ago and all my exercise data is blue since then. Usually always fat burn out cardio but now blue despite avg meeting criteria. 

Screenshot_20210221-102926_Fitbit.jpg

Moderator Edit: Clarified subject

 

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‎02-27-2021 11:07 - last edited on ‎12-05-2025 04:54 by Fitbit Moderator

‎02-27-2021 11:07 - last edited on ‎12-05-2025 04:54 by Fitbit Moderator

@mrsdennis Hi there. Thanks for the screenshot attached. 

In order to provide you with the appropriate troubleshooting, please reply to the following questions: 

- Is your Versa 2 showing that you're on fat or cardio zones?
- Have you experienced this again?
- Do the graphs changed when the update was installed?

If your watch isn't showing that you were in those zones, please follow these tips to improve the accuracy of the heart-rate reading. 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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