Versa 2 stopped recieving I Instagram notifications

[ChelleBelle070]

Hi there, I have a galaxy Samsung s9 (no new recent software updates) and the versa 2. Historically I've had no issues receiving Instagram notifications, but this week I've stopped receiving Instagram 'like' notifications on my Fitbit. I get them on my phone but not the Fitbit, I also only get sporadic instragram messages now and not all of them. There's no reason as to why I get some and not others.

I've tried all the usual force quit app and versa 2, check all notifications in settings are allowed, neither the app (insta / Fitbit) or phone require software updates but it's still not working. Can someone help? 

Thank you 

[Syncro53]

I had the exact same problem for the last 2 weeks finally gave up trying to fix it. The was an update to the app today and now it works again. Magical

[ChelleBelle070]

Thanks Syncro53, I've checked this morning and have no updates due anywhere.

I also don't receive notifications when accounts I follow post a new story or post. I get them on my phone 'xxx added to their story' but not on the Fitbit anymore. 

Seems the only thing I get is the occasional direct message. Any advice fitbit? x

[Syncro53]

That's exactly the problem I had. The version I am using is at the top of
the screenshot

[Syncro53]

 

[Syncro53]

Check your version of the app

[ChelleBelle070]

My version is 3.37.1 - so would seem mine is al older version. I've been to the play store (I'm android) and it's not saying there are any updates available for it 🥴

[ChelleBelle070]

Fitbit, any support please? Thanks.

[Syncro53]

I am android also just keep checking it will show up. But I don't think the
problem is on your side I'm sure it's the app. There were others with the
same problem most of us gave up trying to fix it.