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After update Versa not receiving text notifications from my Galaxy S7 edge

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‎05-12-2018 20:07 - last edited on ‎05-15-2018 09:45 by Moderator Alum

‎05-12-2018 20:07 - last edited on ‎05-15-2018 09:45 by Moderator Alum

I did the upgrade tod

ay. I was able to receive texts prior but a since upgrade I am no longer getting texts

 

 

Moderator Edit: Updated Subject For Clarity.

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3 REPLIES 3

‎05-15-2018 09:44

‎05-15-2018 09:44

Hello @GracieLucy, thank you for visiting the Fitbit Community! My apologies for the late response and I'm wondering how it goes? Is the issue still persisting?

 

If the issue continues, please try the following steps: My Fitbit device isn't receiving notifications from my phone. 

 

Give it a try and let me know if you have other questions.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎06-01-2018 07:06

In response to RobertoME

‎06-01-2018 07:06

Hi Robert,

I am having the same problem, and have followed all of the troubleshooting suggestions with no success. I have a Versa and a Samsung Edge 7. 

Any additional suggestions?

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‎06-01-2018 07:25

In response to LeahRS

‎06-01-2018 07:25

I have the same and I switched to the yellow messages app on my phone(
which frustrates me because I really like the message plus app better) and
turned my bluetooth off and on and that seemed to work. I am super angry
that they still do not have this fixed. I would be returning the Versa and
getting an Apple Watch if I could but it is too late.
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