Alcatel Phones compatibility

[jac49]

have just received a charge 2 and was keen to use the notification feature only to find it doesn't work on my alcatel one touch idol. All the other features seem to work. Very disappointed 😞

[RobertoME]

Hi there @jac49, welcome aboard to the Fitbit Community! I can understand your disappointment, note that while many Android devices have a Bluetooth 4.0 chip or has the requirements to be compatible, not all devices are able to be accessed by apps like the Fitbit App or support certain features.

To see the latest list of supported devices, please go to http://www.fitbit.com/devices. Our team is always working to test and add more Android devices to the supported devices list, so keep an eye open for updates!

I appreciate your understanding and see you until the next time.

[Igotu]

Hi I just bought an alcatel latest and one week later a fitbit blaze even the distributor set up the account with my phone but didn't inform me alcatel was incompatible. Where is fitbit at a year later with adding alcatel Android models? . Is there an app yet. really unhappy. 

[RobertoME]

Hi there @Igotu, nice to see you have visited the Fitbit Community for the first time. My apologies for the late response. I was reading your post and I'm wondering how it goes? Are you having troubles with your Blaze and the Fitbit app?

Is true Alcatel models are not listed as Compatible Devices. As moderators, we have no confirmation this phones are not going to be listed. So is safe to mention, despite we cannot guarantee all the features of the app are going to work as is expected, doesn't mean either the Fitbit trackers are not going to work.

For more details, please refer to our help article: Which phones and tablets can I use with my Fitbit watch or tracker?

See you later.

[o0Danny0o]

umm, do you know any chargers that have 5 prong thingys cause i don't have one but are planning to get one. I also don't know whats it is called and yeah.