help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

All steps not syncing to Challenge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-11-2016 15:18 - last edited on ‎07-12-2016 12:42 by Moderator Alum

‎07-11-2016 15:18 - last edited on ‎07-12-2016 12:42 by Moderator Alum

My challenge results arent syncing for the 2nd week in a row. I've taken 4000+ steps today but the challenge results only show 407 😠. I deleted the app and downloaded again...still no luck.

 

Moderator edit: edited title for clarity

Best Answer
0 Votes
1 REPLY 1

‎07-12-2016 12:50

‎07-12-2016 12:50

@Jrmint I moved your post into it's own thread on the Android board as it was posted in a thread unrelated the issue.

 

To clarify, steps from manually logged activities do not count towards Challenges. If you want your activities to count towards Challenges, I recommend using Exercise Mode. I also suggest checking out this help article to learn more about Challenges.

Erick | Community Moderator

It's all about the food! What's Cooking?

Best Answer
0 Votes