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Alta HR won't sync to Huawei

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‎11-16-2017 19:30 - last edited on ‎11-19-2017 13:55 by Fitbit Moderator

‎11-16-2017 19:30 - last edited on ‎11-19-2017 13:55 by Fitbit Moderator

I have p9lite dont sync with alta hr why ?

 

 

Moderator edit: updated subject for clarity

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‎11-16-2017 19:31

‎11-16-2017 19:31

"Huawei"

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‎11-19-2017 13:57

‎11-19-2017 13:57

A very warm welcome to the Forums @Mrwilica.

 

In this case, it would be because the P9 lite is not a supported device. When a mobile device is not compatible we cannot guarantee that the app will function correctly because the app is not fully optimized with the phone you're using.

 

If you have any further questions, please let me know.

Lanuza | Community Moderator

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