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Alta HR won't sync with Huawei P10

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‎01-16-2019 00:18 - last edited on ‎01-17-2019 09:47 by Fitbit Moderator

‎01-16-2019 00:18 - last edited on ‎01-17-2019 09:47 by Fitbit Moderator

My Alta HR has stopped syncing to my Huawei P10? Please help, I feel like I've tried everything 😔 

 

 

Moderator edit: Clarified subject

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‎01-17-2019 09:46

‎01-17-2019 09:46

Welcome to the Forums @NSwinford.

 

Let me help you figure out what is going on.

 

The first thing I'd recommend that you try to follow the steps listed in this help article. While you might have already tried some of those steps, please go through all of them once again.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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