01-10-2018 08:14
01-10-2018 08:14
Connected my new Alta HR device via Android app.At first the device registered steps but is now registering km instead, even though it is showing steps on the app.How can I make the device revert to registering steps?
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Best Answer01-10-2018 11:18
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
01-10-2018 11:18
Are you sure it's not showing steps? If the Alta is in portrait mode there is not enough room to display the full step count so it has to abbreviate it e.g. 4500 steps show as 4.5 k
If you would prefer to see the full step count then you need to have the display in landscape mode.
Best Answer01-10-2018 11:18
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
01-10-2018 11:18
Are you sure it's not showing steps? If the Alta is in portrait mode there is not enough room to display the full step count so it has to abbreviate it e.g. 4500 steps show as 4.5 k
If you would prefer to see the full step count then you need to have the display in landscape mode.
Best Answer01-10-2018 12:01
01-10-2018 12:01
Best Answer