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Alta and Android

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‎10-25-2016 03:29

‎10-25-2016 03:29

i just got a Alta and i have a Motorola Droid Maxx 2 and i can not get notifications. I can see my activity but no calls or texts.I went to the page to see if my phone is on the list of compatibility and it is not on the list. Is there a update are can my phone be added? Can someone help me with this?  Thank you!

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‎10-26-2016 05:28 - last edited on ‎08-13-2025 04:43 by Fitbit Moderator

‎10-26-2016 05:28 - last edited on ‎08-13-2025 04:43 by Fitbit Moderator

Welcome to the Community @Volsgirl. The reason why you are having problems with your Alta getting notifications is because Motorola Droid Maxx 2 is not a compatible phone. I recommend keeping an eye on our list of compatible mobile devices for any update. In the meantime, remember that you can sync your tracker with a computer or compatible device.

Catch you later. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎10-26-2016 05:32

In response to AlejandraFitbit

‎10-26-2016 05:32

Thank you for your help!
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