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Alta no longer sending notification

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‎03-30-2016 15:19

‎03-30-2016 15:19

One day is was working and the next day it stopped. I took all the steps as instructed but nothing worked. I own a Galaxy Grand Prime. Although it was not found on the search it was working...
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‎04-01-2016 11:57

‎04-01-2016 11:57

@Buttafly In order to troubleshoot the notifications, I suggest trying out the tips in this help article. That should get you back up and running. 

 

To further add, you must interact with the Alta in order to see the notifications as Alta will not illuminate on it's own. Check out my post titled "Interacting with Alta" for more info.

Erick | Community Moderator

It's all about the food! What's Cooking?

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