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Alta not synching with Motorola moto g

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Had my fitbit Alta 3 weeks now and it keeps losing sync with my Motorola moto g (3rd Gen) I have tried uninstalling, updating my phone, forcing a stop, turning all notification on and off, turning off Bluetooth and then back on again!! Seriously fed up now. It has come back on but it's not consistent with all the troubleshooting that I'm doing. 

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Ok so earlier today I turned the "all day sync" button off and half an hour later it had synched and all my steps etc from the last two days had come back on...God knows what's happening 🤔

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Ok so earlier today I turned the "all day sync" button off and half an hour later it had synched and all my steps etc from the last two days had come back on...God knows what's happening 🤔

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