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Alta not syncing with my Note 4

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‎04-06-2016 20:51

‎04-06-2016 20:51

I purchased the Alta today and can not get it to sync with my Note 4. I have done all the trouble shooting methods posted on this site and am at a loss!

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‎04-07-2016 08:48

‎04-07-2016 08:48

@ShellBass Welcome to the Fitbit Community! Reboot your phone first. Then restart your tracker. Follow all of these set up steps for Android devices. If it is still not working, try to set it up on a computer. If you set it up on a computer; you will need to just log in to your account on your phone to have access to your account.

 

Try that out and let me know how it goes! Smiley Very Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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