Hello @Monkeybutt1, good to see you are new in the Fittbit Community! I want to recommend to review the version of the Fitbit app as we have been releasing new updates during the previous week, which contain stability improvements that might help you to address the issue you are experiencing. For more details please refer to this post.
It's recommendable after the update in case of being necessary, to reset your Fitbit app: Log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.
Hope this helps. See you until the next opportunity!
Roberto | Community Moderator"Great things are done by a series of small things brought together.” What's Cooking?
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Best Answer