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Alta v galaxy s6

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‎07-24-2016 14:44

‎07-24-2016 14:44

Recently my galaxy s6 says it cannot find my tracker and will not sync. I have tried a reset but no.
The only way it sync is via my Ipad then to the phone. Not good when not near Ipad.
Can anybody help
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‎07-25-2016 16:24

‎07-25-2016 16:24

@Junk71 It sounds like your Alta is currently bonded to your iPad which isn't allowing it to pair with your Android device. In this instance, I suggest trying out the troubleshooting tips here to help you get back on track. Let me know if that helps out.

Erick | Community Moderator

It's all about the food! What's Cooking?

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