07-24-2016 21:18
07-24-2016 21:18
Best Answer07-25-2016 15:59
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-25-2016 15:59
@SunsetRunner I recommend trying out the troubleshooting section of this help article and then giving it another try. Also, have you made any recent privacy changes in your phone's settings?